Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping time for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer international shipping?
Currently, Be Home ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your wooden products sustainably sourced?
Yes, we pride ourselves on ethical sourcing. All our wooden tabletop and furniture collections are crafted from FSC-certified timber or reclaimed wood.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer interest-free financing options through Affirm for larger purchases.